Opportunities From: Volunteer Spokane

Summary: 

This person will be responsible for Hiring Team administrative tasks of keeping roles advertised and up to date, managing email and initiating the hiring process for applicants. 

Key Results Area #1 - Advertising Roles

Responsible for keeping PHR website up to date with open/filled roles  Posts/deletes roles on outside web platforms Idealist Volunteer Match Volunteer Spokane

Key Results Area #2 - Email

Sorts incoming email into team member folders Alerts team to new email Responds to general inquiries

Key Results Area #3 - Application Processing 

Moves applicant through initial process of application, questionnaire and scheduling interview Assigns Interviewers Keeps Airtable “cleaned up” and archives incomplete apps Adds applicant email addresses to Mailerlite

Location: Spokane/CDA

Hours Required: 5-8 hours weekly

Compensation: Volunteer

Summary: 

This person leads a small team of Foster Families in a Spokane/CDA geographical territory. This person will develop in-person relationships and be a resource for their Fosters. This person will report to Foster Specialists and the Foster Pack Leader.

Key Results Area #1 - Foster Team 

Communicate with Foster Families regularly to build trust and relationships Empathetic ear Looks for educational opportunities and follows through on lessons Relay important information from other team members to Fosters Works to problem solve with other Case Managers Escalate concerns as necessary to Foster Specialists Checks chats and email minimum once daily, excluding days off

Key Results Area #2 - Onboarding New Fosters

Conducts home inspection and question/answer session Brings first placement or arranges to be at Foster’s home

Key Results Area #3 - Managing Caseload

Visits Fosters weekly Maintains vaccine schedule for dogs with fosters and gives vaccines/dewormer/HW Prevention Connects Fosters with Rescue resources as necessary Works with Foster Specialist to help place dogs in open foster homes Tracks and records Foster status, placements preferences and schedules

Summary: 

This person will lead the Email Team. This person will create and manage email marketing internally and externally.  

 

Key Results Area #1 - Collaboration

Works closely with Communications Pack Leader to create cohesive and accurate marketing campaigns  Works closely with other Marketing Team Leads to coordinate messaging across email, social media, press and content creation Works with other teams as necessary: Fundraising, Adoptions, etc

 

Key Results Area #2 - Strategy & Analytics

Works to target and segment specific audiences  Strives to increase email list and engagement Convert Social Media followers Lead generating content  Looks for opportunities to keep audience engaged with segmentation, drip campaigns and bonus content Analyzes email reports and links to determine best practices Maintains accurate email contacts and groups for internal communications 

 

Key Results Area #3 - Leads Email Team

Creates email content calendar incorporating ideas and requests from all Rescue Teams Delegates projects to email team members Supervises progress Keeps team accountable to calendar and deadlines Approves all email content prior to distribution Delegates text blasts as needed

Summary: 

This person will be responsible for heartworm screening. This person will draw blood, run heartworm tests and communicate results with the Heartworm Team. 

 

Key Results Area #1 - Medical 

Draws blood for purposes of heartworm screening Current PHR foster dogs Adopted PHR foster dogs Heartworm Study dogs Keeps human safety priority with holds and/or muzzles Strives to learn more about heartworm in order to educate others

 

Key Results Area #2 - Scheduling 

Maintains Square HW calendar account Strives to offer appointments in a timely manner Tracks mileage for reimbursement

 

Key Results Area #3 - Communication

Uploads photo test results Informs HW Lead of new positives or new negatives Aware of treatment plan Communicates any important information to team lead

Summary: 

This person will be responsible for inspecting homes in person or virtually to ensure our dogs are going to homes that are safe, prepared and ready for dog ownership.  

 

Key Results Area #1 - Representing PHR

Schedules and conducts home visit at the soonest available time for adopter Acts with professionalism, is on time and presentable Strives to become knowledgeable about adoption process and Rescue Always keeps best interest of our dog as priority  Stays neutral and does not promise or guarantee placement 

 

Key Results Area #2 - In Person & Virtual Home Visits

Reliable transportation up to one hour from Spokane 30 minute home and yard/property walk through Confident to point out areas of concern and ask questions Observant of family members attitudes and animals’ welfare  Documents home inspection with thorough notes

 

Key Results Area #3 - Virtual Home Visits

Comfortable with live video technologies (Zoom, Facetime, Messenger) 30 minute home and yard/property walk through Verify address Confident to point out areas of concern and ask questions Observant of family members attitudes and animals’ welfare  Documents home inspection with thorough notes

Summary: 

This person is responsible for content creation from raw media to final product. They will oversee and lead a group of creatives and collaborate with other marketing leads to execute on overall communications strategies.  

 

Key Results Area #1 - Leadership

Oversees raw content  Foster Content team member Media organization Leads Creative Teams Photographers Videographers/Tiktok Copywriters 

 

Key Results Area #2 - Collaboration

Executes on overall Communications strategy Works closely with other Team Leads as necessary (Email, Public Relations, Social Media) Collaborates to help develop marketing campaigns  Disseminates information across to other marketing team leads

 

Key Results Area #3 - Content Creation

 

Follows content calendar while still being flexible on more immediate content needs Ensures accuracy, last line of defense

 

Makes every effort to stay involved in current Rescue operations and needs  Strives to show all aspects of the Rescue

Summary:
This position will play a large role in integrating Path of Hope branding with all outgoing digital marketing to varied target markets. They will communicate closely with the Digital Marketing Pack to present a unified message and overall strategy.

 

Key Results Area #1 - Leadership

Upholds and models Core Values Strives for continued education Leads and mentors the team leaders under Multimedia Pack Web Dog Ads Branding Merch Store Works with other Marketing and other Pack Leaders as necessary

 

Key Results Area #2 - Overall Branding and Messaging

Works with the Chief of Marketing to create cohesive messaging across several communication conduits Upholds Rescue brand, feel and mission Final say in content creation  Disseminating and adapting content across different teams

 

Key Results Area #3 - Digital Marketing Strategy

Aware of Rescue goals and campaigns Increases audiences and enrollment  Segment and separate target markets based on goals

Summary: 

This person is responsible for maintaining the Rescue’s Social Media platforms, leading the Social Media team and executing the overall strategy. 

 

Key Results Area #1 - Leadership

Keeps PHR’s online presence professional and on brand Executes Digital Marketing strategy via Social Media Leads Social Media Team; provides accountability and motivation Makes every effort to stay involved in current Rescue operations and needs 

 

Key Results Area #2 - Collaboration

 Works closely with other Team Leads as necessary (Email, Public Relations, Content Creation) Collaborates to help develop marketing campaigns 

 

Key Results Area #3 - Social Media Strategy

Keeps up to date with Social Media trends  Makes every effort to keep posts fresh, balanced and engaging Analyzes insights and data on the different platforms, types of content, and other relevant data points to increase audience Reports conclusions to other teams Develops A/B testing campaigns

Summary: 

This person will be responsible for managing the Rescue’s Facebook account.  They will post content, work to increase our audience and brand awareness and regularly report on the analytics of the platform.  

 

Key Results Area #1 - Posting Content

Collaborates with Social Media lead to incorporate planned campaigns in line with other digital marketing channels Flexibility and proactively posting content for emergencies or last minute changes  Strives to include trends and communicates content ideas to lead Works to stay aware of current Rescue operations to incorporate into content 

 

Key Results Area #2 - Brand Awareness

Increases organic and paid reach Increases engagement with brand with the following metrics Likes, comments, follows, shares 

 

Key Results Area #3 - Analytics

Regularly compiles reports of data Researches current algorithms and latest platform updates Presents conclusions and suggestions to Social Media lead

Summary: 

This person will be responsible for leading the Hiring team of the Rescue. They will lead with PHR Core Values, seeking high quality candidates and supporting their team with a culture of continued improvement. 

 

Key Results Area #1 - Leadership

Leads team with PHR Core Values Responsible for team consistency and sense of urgency  Communicates and collaborates with other Pack Leaders regularly

 

Key Results Area #2 - Gatekeeping

Maintains Rescue’s high standards and Core Values with all incoming volunteers Maintains best fit for volunteer over needs of the Rescue Oversees digital platforms, ensuring accuracy and quick follow up Keeps databases and online files accurate and cleaned up; keeps accurate archives and rosters Works closely with Onboarding Pack to create seamless handoff

 

Key Results Area #3 - Continued Improvement

Encourages a positive culture of feedback, goal setting and accountability Collaborates with Onboarding and other People Packs to improve the hiring and onboarding experience of our volunteers Follows candidates beyond Hiring to collects data and watch for patterns to improve processes Implements new tools, assessments or other ideas to further refine processes