The Washington State Long-Term Care Ombudsman Program is an essential link in our long-term care system that protects and promotes the Resident Rights guaranteed to long-term care residents under federal and state law and regulations. We are currently looking for volunteers who would be interested in serving as advocates for residents in nursing homes, adult family homes, and assisted living facilities that protect their rights and quality of life in these spaces on the ground.
Residents of long-term care facilities sometimes have little or no contact with the outside world. Many feel they lack control over their lives. A friendly volunteer who visits regularly can be a bright spot in an elderly resident's day. Many residents are alone and would be very happy to have your visits. This may also help ensure they get good care if someone from the community is looking in on them regularly.
Each volunteer in Washington State’s volunteer-based Ombudsman Program spends 4+ hours a week in nursing homes, adult family homes, or assisted living facilities working to resolve complaints while advocating for residents. Volunteers serve as advocates on the ground to help preserve the quality of life for residents in the region.
We are looking for volunteers that:
- Are 18+ years-old
- Have reliable transportation
- Have compassion, respect for older persons, and common sense
- Have a positive attitude and can communicate effectively
You will develop skills in:
- Communication
- Listening
- Relationship Building
- Confidentiality
- Complaint Resolution
- Resident’s Rights
If this sounds like an opportunity you would enjoy, we invite you to apply!
Complete the application here: Ombudsman Application
